The largest publicly held insurance company in America reduced cost to deploy production ready IT resources by 60%
About the Client
The customer is a leading IT services and consulting company in the world and a member of the NASDAQ-100 and the Fortune 500.
The Situation & Challenge
The client engaged Labjump and adopted the Labjump platform with the objective to
The solution
Role specific scenarios’ based custom courses and custom labs for each competency level.
Assessments to ensure demonstration of hands-on ability & competency to troubleshoot top 20 to 25 on-job scenarios within 4 hours of assessment duration.
Basis the assessment Labjump provided the customer with a detailed competency mapping for entire batch basis smart reports & analytics
The tangible results
Total training duration including assessments was reduced to 4 Weeks which translated in overall training duration being reduced by 70%.
Total cost of training and certifying 100 L2 & L3 resources using the Labjump platform was just $120,000. Overall training costs was reduced by 65%
Training effectiveness improved phenomenally and 90% of resources were deployed to live production environment post assessment by business
As the trained resources were billable much earlier, the client managed to mitigate over$390,000 in opportunity Costs(considering billable rates for as-is levels, not post training rates)
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