About the Client
The client is the largest publicly held personal lines property and casualty insurer in America with more than 40,000 employees.
The Situation & Challenge
Business mandate to recruit, train & on-board 50 resources to be deployed immediately on actual environment
The client was setting up offshore support center in India and had engaged an academy and staffing partner to provide them the first batch of 50 trained and production ready IT IMS professionals. The team would be required to immediately provide remote support to the IT organization within company.
After thorough evaluation, the estimated time that will be required to source, recruit, train, certify & deploy 50 production ready resources would be 12 weeks and the estimated academy cost would set the company back by $72,000 for the first batch.
Academy Partner engages Labjump
The academy partner only sourced freshers and engaged Labjump to design the training curriculum, deliver training and leverage the Labjump platform. Labjump designed and delivered custom courses, custom labs were provisioned basis Insurance Company’s on-job scenarios for a batch of 50 resources.
The training duration using Labjump platform was reduced to 5 weeks from the previously estimated 12 Weeks of efforts and cost. Post training and certification the resources were evaluated for fitment and competency alignment by the Insurance Company.Theyadopted all 50 resources and deployed to production immediately, ensuring all the resources were billable from day 1.